SharpSpring incident
Some Accounts Experiencing Page Errors When Loading Contacts and Emails
Minor Vendor's status page →
Resolved after 44 minutes, affecting Contact Record/Lead Page, on November 15, 2024.
Our team has confirmed that the system is fully restored. We will continue monitoring throughout the evening, but will be marking this incident resolved.
Affected components
Contact Record/Lead Page
Update timeline
- investigating Nov 15, 2024, 10:04 PM UTC
We are currently investigating this behavior. We will continue to update this page as we work through this event.
- monitoring Nov 15, 2024, 10:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 15, 2024, 10:49 PM UTC
Our team has confirmed that the system is fully restored. We will continue monitoring throughout the evening, but will be marking this incident resolved.
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