SharpSpring incident
Some accounts experiencing login, tracking or contact errors
Resolved after 1 hour 23 minutes, affecting SharpSpring Application, on March 3, 2025.
Our team has been monitoring system performance and ensured that all systems are fully operational. This incident will be marked Resolved. If you continue to experience any issues with your account, please contact Support for further assistance.
Affected components
Update timeline
- investigating Mar 03, 2025, 10:11 PM UTC
Our team has found that some customers are unable to log into their account. Some users may notice impact with contact manager, email editor, forms, or tracking. Our team is actively working to restore usage as quickly as possible.
- monitoring Mar 03, 2025, 10:58 PM UTC
Our team has released a fix to the system issues that were previously reported. We will closely monitor performance before moving this incident to Resolved.
- monitoring Mar 03, 2025, 11:34 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 03, 2025, 11:35 PM UTC
Our team has been monitoring system performance and ensured that all systems are fully operational. This incident will be marked Resolved. If you continue to experience any issues with your account, please contact Support for further assistance.
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