SharpenCX incident

Insights Dashboards will not load

Resolved after 24 minutes, affecting Dashboards, on November 17, 2025.

monitoring Nov 17, 2025, 08:59 PM UTC

A fix has been implemented and we are monitoring the results. A refresh of the Insights dashboard will be necessary to restore functionality.

Started
Nov 17, 2025, 08:48 PM UTC
Resolved
Nov 17, 2025, 09:12 PM UTC
Duration
24m
Detected by Pingoru
Nov 17, 2025, 08:48 PM UTC

Affected components

Dashboards

Update timeline

  1. investigating Nov 17, 2025, 08:48 PM UTC

    We are currently investigating a failure to load Insights Dashboards

  2. monitoring Nov 17, 2025, 08:59 PM UTC

    A fix has been implemented and we are monitoring the results. A refresh of the Insights dashboard will be necessary to restore functionality.

  3. resolved Nov 17, 2025, 09:12 PM UTC

    This incident has been resolved.

Your product runs on more than SharpenCX

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →