Resolved after 43 minutes, affecting app.sharpencx.com and Sharpen Q and 1 more, on December 30, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
app.sharpencx.comSharpen QDashboardsInsights
Update timeline
- identified Dec 30, 2025, 09:09 PM UTC
Users of the Sharpen platform in IZ0 are likely experiencing a variety of symptoms mostly impacting Sharpen Q and Insights. Our teams are engaged working to resolve the issue as soon as possible.
- identified Dec 30, 2025, 09:13 PM UTC
Sharpen Q has been restored. We are now working on restoring Insights defects and expect recovery shortly.
- monitoring Dec 30, 2025, 09:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 30, 2025, 09:52 PM UTC
This incident has been resolved.
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