Resolved after 29 minutes, affecting Sharpen Q, on January 6, 2025.
The fix has been confirmed. All systems look stable. We will continue to monitor for 15 minutes and then mark this item as resolved.
Affected components
Update timeline
- investigating Jan 06, 2025, 01:21 PM UTC
We are aware of an issue impacting Sharpen Q operations in our IZ0 isolation zone. We have all resources engaged to resolve the issue as soon as possible.
- identified Jan 06, 2025, 01:30 PM UTC
We have identified the source of the issue and have implemented corrective actions. We're assessing the results of the change and will notify once resolution has been confirmed.
- monitoring Jan 06, 2025, 01:34 PM UTC
The fix has been confirmed. All systems look stable. We will continue to monitor for 15 minutes and then mark this item as resolved.
- resolved Jan 06, 2025, 01:51 PM UTC
This incident has been resolved.
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