Resolved after 5 hours 34 minutes, affecting Critical Announcements and AI Gateway and 1 more, on October 29, 2025.
An AWS outage is currently affecting multiple AWS services in the US Virginia region. So far, none of the ServiceMax products have been impacted, and our teams are actively monitoring the incident.
Affected components
Critical AnnouncementsAI GatewayNorth America RegionAsset Service HistoryZinc Hotline Summaries
Update timeline
- monitoring Oct 29, 2025, 12:36 AM UTC
An AWS outage is currently affecting multiple AWS services in the US Virginia region. So far, none of the ServiceMax products have been impacted, and our teams are actively monitoring the incident.
- resolved Oct 29, 2025, 06:11 AM UTC
AWS Outage is resolved - https://health.aws.amazon.com/health/status
Your product runs on more than ServiceMax
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services