ServiceChannel incident
Reported Issues with Cloud Services Provider Affecting Services
Resolved after 1 hour 43 minutes, on October 20, 2025.
Services have recovered following earlier issues with one of our cloud services providers. All affected functionalities, including email delivery, are now operating normally. We continue to closely monitor system performance to ensure full stability and resolution.
Update timeline
- investigating Oct 20, 2025, 09:53 AM UTC
We are currently experiencing disruptions due to reported issues with one of our cloud services providers. This may affect certain functionalities, including email delivery and related services. Our team is closely monitoring the situation and working with the provider to mitigate the impact and restore normal operations as soon as possible. We will continue to post updates here as more information becomes available.
- monitoring Oct 20, 2025, 10:37 AM UTC
Services have recovered following earlier issues with one of our cloud services providers. All affected functionalities, including email delivery, are now operating normally. We continue to closely monitor system performance to ensure full stability and resolution.
- resolved Oct 20, 2025, 11:36 AM UTC
This incident has been resolved.
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Amazon Web Services