ServiceChannel incident

provider APP unspecified error while check in / out

Resolved after 3 hours 16 minutes, affecting SC Provider, on November 19, 2025.

monitoring Nov 19, 2025, 05:10 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 19, 2025, 04:06 PM UTC
Resolved
Nov 19, 2025, 07:22 PM UTC
Duration
3h 16m
Detected by Pingoru
Nov 19, 2025, 04:06 PM UTC

Affected components

SC Provider

Update timeline

  1. investigating Nov 19, 2025, 04:06 PM UTC

    We are currently investigating this issue.

  2. identified Nov 19, 2025, 05:09 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Nov 19, 2025, 05:10 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Nov 19, 2025, 05:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 19, 2025, 07:22 PM UTC

    This incident has been resolved.

Your product runs on more than ServiceChannel

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →