Resolved after 1 hour 36 minutes, affecting Admin System - admin.servicefusion.com and Worker App and 1 more, on January 21, 2025.
A fix has been implemented and we are monitoring the results. Full site operations are normalized as expected. We will provide full resolution in 30 minutes with continued success.
Affected components
Admin System - admin.servicefusion.comWorker Appvip1, vip2 and other *.totalfsm.com domainsCustomer Web Portal & Customer Apps
Update timeline
- investigating Jan 21, 2025, 12:37 PM UTC
We are currently investigating reports of updates not saving for estimates and jobs.
- monitoring Jan 21, 2025, 01:38 PM UTC
A fix has been implemented and we are monitoring the results. Full site operations are normalized as expected. We will provide full resolution in 30 minutes with continued success.
- resolved Jan 21, 2025, 02:13 PM UTC
This incident has been resolved.
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