Service Fusion incident

hmm errors when saving

Resolved after 2 hours 15 minutes, affecting Admin System - admin.servicefusion.com and Worker App, on February 10, 2025.

monitoring Feb 10, 2025, 02:22 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 10, 2025, 02:00 PM UTC
Resolved
Feb 10, 2025, 04:15 PM UTC
Duration
2h 15m
Detected by Pingoru
Feb 10, 2025, 02:00 PM UTC

Affected components

Admin System - admin.servicefusion.comWorker App

Update timeline

  1. investigating Feb 10, 2025, 02:00 PM UTC

    We are currently investigating reports of errors when saving customers, estimates, jobs, and invoices.

  2. monitoring Feb 10, 2025, 02:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 10, 2025, 04:15 PM UTC

    This incident has been resolved.

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