SerpApi incident

[Google Search API][Google Shopping API] Searches returning irrelevant/poisoned results

Ongoing since 03:09 PM UTC, affecting Search API and Shopping API.

investigating Oct 28, 2026, 05:05 PM UTC

We have released a fix for the Google Shopping API. You can see the related issue here: https://github.com/serpapi/public-roadmap/issues/4475. Now you should be able to see relevant results again. If Google rolls out another update affecting this, please let us know. Thanks for your patience.

Started
Oct 13, 2026, 03:09 PM UTC
Resolved
Ongoing
Duration
● 18d 2h
Detected by Pingoru
Oct 13, 2026, 03:09 PM UTC

Affected components

Search APIShopping API

Update timeline

  1. investigating Oct 13, 2026, 03:09 PM UTC

    We've been observing Google returning irrelevant/poisoned results for the past few weeks. It appears to have escalated recently. The team is looking into it urgently and working on potential fixes. https://github.com/serpapi/public-roadmap/issues/3781

  2. investigating Oct 14, 2026, 01:53 PM UTC

    Our engineering team has deployed an update that should reduce the number of instances in which poisoned results are returned instead of valid output. We're still working on fully addressing the issue. Thank you for understanding.

  3. investigating Oct 19, 2026, 10:38 PM UTC

    Google Shopping API is also now affected by this issue, you can see the related issue here: https://github.com/serpapi/public-roadmap/issues/4475 We’ll continue working on a complete solution for all APIs and will provide further updates as more information becomes available. Thank you for your understanding.

  4. investigating Oct 26, 2026, 11:47 AM UTC

    The current benchmarks our engineers have run show that about 6% of the results are returned as poisoned. The team continues to make further updates to resolve the issue. Thank you all for your patience.

  5. investigating Oct 28, 2026, 05:05 PM UTC

    We have released a fix for the Google Shopping API. You can see the related issue here: https://github.com/serpapi/public-roadmap/issues/4475. Now you should be able to see relevant results again. If Google rolls out another update affecting this, please let us know. Thanks for your patience.

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