Seravo incident

Delays in WordPress site emails sent to Outlook / Office 365

Resolved after 18 hours 50 minutes, affecting WordPress E-Mail Delivery via SendGrid, on September 4, 2026.

monitoring Sep 04, 2026, 11:58 AM UTC

We are currently experiencing delays in email delivery from WordPress sites to recipient addresses hosted by Microsoft (such as Outlook, Hotmail, and Office 365). Email delivery to all other mail providers is functioning normally. We are monitoring the situation closely and will update this notice as soon as normal delivery times resume.

Started
Sep 04, 2026, 11:58 AM UTC
Resolved
Sep 05, 2026, 06:49 AM UTC
Duration
18h 50m
Detected by Pingoru
Sep 04, 2026, 11:58 AM UTC

Affected components

WordPress E-Mail Delivery via SendGrid

Update timeline

  1. monitoring Sep 04, 2026, 11:58 AM UTC

    We are currently experiencing delays in email delivery from WordPress sites to recipient addresses hosted by Microsoft (such as Outlook, Hotmail, and Office 365). Email delivery to all other mail providers is functioning normally. We are monitoring the situation closely and will update this notice as soon as normal delivery times resume.

  2. resolved Sep 05, 2026, 06:49 AM UTC

    This incident has been resolved.

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