Sequin incident

System outage

Resolved after 17 minutes, affecting Airtable sync & proxy and GitHub sync & proxy and 1 more, on December 13, 2024.

monitoring Dec 13, 2024, 01:05 AM UTC

We've fixed the issue. The console has restored and syncs are recovering/catching up now. We're monitoring the situation.

Started
Dec 13, 2024, 01:01 AM UTC
Resolved
Dec 13, 2024, 01:18 AM UTC
Duration
17m
Detected by Pingoru
Dec 13, 2024, 01:01 AM UTC

Affected components

Airtable sync & proxyGitHub sync & proxyHubSpot sync & proxySalesforce sync & proxyStripe sync & proxySQL Proxy

Update timeline

  1. identified Dec 13, 2024, 01:01 AM UTC

    We are experiencing a major outage due to an infrastructure failure. Syncs and the console are down. We're working to restore service as soon as possible, and will update here shortly.

  2. monitoring Dec 13, 2024, 01:05 AM UTC

    We've fixed the issue. The console has restored and syncs are recovering/catching up now. We're monitoring the situation.

  3. resolved Dec 13, 2024, 01:18 AM UTC

    The system seems stable again. We're continuing to monitor the situation.

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