Sequence experienced a minor incident on September 16, 2026 affecting Third party integrations, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 16, 2026, 10:01 AM UTC
Status: Identified Salesforce is currently experiencing an outage, which is causing errors when syncing data between Sequence and Salesforce. All other parts of Sequence, including billing, invoicing and the dashboard, are unaffected. We're monitoring Salesforce's status and syncs will resume automatically once their service is restored. Affected components Third party integrations (Partial outage)
- resolved Sep 16, 2026, 08:05 PM UTC
Status: Resolved Salesforce is now reporting most services are back to normal however some still have degraded performance, Sequence sync is no longer showing any issues. Affected components Third party integrations (Operational)