Sentry incident

Error ingestion degraded in US region

Resolved after 4 hours 51 minutes, affecting US Error Ingestion and US Errors Alerting, on July 10, 2026.

monitoring Jul 11, 2026, 03:28 AM UTC

We have processed the majority of our backlog. We are now recovering the tail of the backlog.

Started
Jul 10, 2026, 10:43 PM UTC
Resolved
Jul 11, 2026, 03:34 AM UTC
Duration
4h 51m
Detected by Pingoru
Jul 10, 2026, 10:43 PM UTC

Affected components

US Error IngestionUS Errors Alerting

Update timeline

  1. investigating Jul 10, 2026, 10:43 PM UTC

    We are currently investigating this issue.

  2. identified Jul 10, 2026, 11:02 PM UTC

    We have identified the problem and are working on a fix, ingested errors are delayed and will be processed once the fix is in place.

  3. identified Jul 11, 2026, 12:04 AM UTC

    We have identified the problem and are working on recovery. New errors are being processed in real time and we are in the process of consuming backlogged errors.

  4. identified Jul 11, 2026, 12:56 AM UTC

    We are still working on recovery. New errors should be processed in real time, and we are working on recovering historical data.

  5. identified Jul 11, 2026, 01:46 AM UTC

    We expect recovery of historical data to be complete within the next 2 hours.

  6. identified Jul 11, 2026, 02:37 AM UTC

    We have processed the majority of our backlog. We are now recovering an additional 25M error events ranging from 22:20 to 23:20 UTC, which should complete in the next 2 hours

  7. monitoring Jul 11, 2026, 03:28 AM UTC

    We have processed the majority of our backlog. We are now recovering the tail of the backlog.

  8. resolved Jul 11, 2026, 03:34 AM UTC

    We have processed the backlog.

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