Resolved after 10 hours 9 minutes, affecting Dashboard and API, on May 12, 2026.
We've applied a configuration change to mitigate the API/UI errors being experienced.
Affected components
DashboardAPI
Update timeline
- investigating May 12, 2026, 12:28 PM UTC
We are seeing increased UI and API timeouts and errors, due to an overloaded database cluster. Ingestion and alerting should not be affected.
- investigating May 12, 2026, 01:51 PM UTC
We are continuing to investigate increased UI and API timeouts and errors
- investigating May 12, 2026, 03:43 PM UTC
We are continuing to investigate increased UI and API timeouts and errors.
- monitoring May 12, 2026, 05:00 PM UTC
We've applied a configuration change to mitigate the API/UI errors being experienced.
- resolved May 12, 2026, 10:37 PM UTC
This incident has been resolved.
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Amazon Web Services