Resolved after 6 hours 39 minutes, on May 11, 2026.
We have implemented a fix and are monitoring the situation
Update timeline
- investigating May 11, 2026, 03:32 PM UTC
We are seeing increased UI and API timeouts and errors, due to an overloaded database cluster. Ingestion and alerting should not be affected
- investigating May 11, 2026, 06:57 PM UTC
We are continuing to investigate degraded database performance.
- investigating May 11, 2026, 07:28 PM UTC
Ingestion for spans, replays, and crons is delayed by about 15 minutes.
- investigating May 11, 2026, 08:25 PM UTC
Our event database continues to have issues and we are actively investigating the issue.
- investigating May 11, 2026, 09:08 PM UTC
We are working on restoring normal service. API and application performance should be improved, ingestion still has delays.
- monitoring May 11, 2026, 09:39 PM UTC
We have implemented a fix and are monitoring the situation
- resolved May 11, 2026, 10:11 PM UTC
Database performance has returned to normal
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