Resolved after 2 hours 3 minutes, affecting Dashboard and Slack and 1 more, on December 23, 2025.
We had a database corruption where new org creation, user sign-ups, new API Token generation, and new integrations made between 3:45PM and 5:00PM PST were affected and will need to be re-created. No other data were affected. We are very sorry for this inconvenience.
Affected components
Update timeline
- investigating Dec 23, 2025, 12:42 AM UTC
We are currently investigating this issue.
- investigating Dec 23, 2025, 12:49 AM UTC
We detected a data corruption in one of our databases and investigating the issue
- identified Dec 23, 2025, 12:56 AM UTC
We're implementing a fix for the issue
- monitoring Dec 23, 2025, 01:03 AM UTC
We implemented a fix for the issue and monitoring
- monitoring Dec 23, 2025, 01:32 AM UTC
We are continuing to monitor for any further issues.
- monitoring Dec 23, 2025, 01:51 AM UTC
We restored the impacted services to operational state, while investigating the full impact of the incident
- resolved Dec 23, 2025, 02:46 AM UTC
We had a database corruption where new org creation, user sign-ups, new API Token generation, and new integrations made between 3:45PM and 5:00PM PST were affected and will need to be re-created. No other data were affected. We are very sorry for this inconvenience.
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