Resolved after 1 hour 43 minutes, on January 12, 2026.
We are now ingesting recent transaction data again and are processing old data in the background.
Update timeline
- investigating Jan 12, 2026, 01:33 PM UTC
We are investigating an issue affecting transaction ingestion in the EU region
- investigating Jan 12, 2026, 02:16 PM UTC
We have implemented a fix and are monitoring the situation closely. No data has been lost.
- investigating Jan 12, 2026, 02:21 PM UTC
We are now ingesting recent transaction data again and are processing old data in the background.
- resolved Jan 12, 2026, 03:16 PM UTC
All backlogs have been processed and no data was lost.
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