Resolved after 5 hours 21 minutes, affecting USA (NA1) and USA (NA1) and 1 more, on July 12, 2026.
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
Affected components
Update timeline
- investigating Jul 12, 2026, 11:36 AM UTC
We are aware of the ongoing service interruption and are actively investigating the root cause. We apologize for the inconvenience and appreciate your patience as we work to resolve the issue.
- investigating Jul 12, 2026, 12:00 PM UTC
We are aware of the ongoing service interruption during which time your console may be inaccessible. We are actively investigating the root cause. We apologize for the inconvenience and appreciate your patience as we work to resolve the issue.
- identified Jul 12, 2026, 02:37 PM UTC
The underlying issue has been identified and our engineering teams are actively working to implement a fix. We will provide updates as we make progress and appreciate your continued patience as we resolve the incident.
- resolved Jul 12, 2026, 04:58 PM UTC
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
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