SentinelOne incident

[AP2] Delayed Data Ingestion

Resolved after 1 hour 6 minutes, affecting Australia (AP2) and Australia (AP2), on October 26, 2025.

resolved Oct 26, 2025, 02:38 AM UTC

All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.

Started
Oct 26, 2025, 01:31 AM UTC
Resolved
Oct 26, 2025, 02:38 AM UTC
Duration
1h 6m
Detected by Pingoru
Oct 26, 2025, 01:31 AM UTC

Affected components

Australia (AP2)Australia (AP2)

Update timeline

  1. investigating Oct 26, 2025, 01:31 AM UTC

    We are aware of delays in data ingestion impacting some customers. You may experience a delay in the appearance of new data within your console, including security event data, asset inventories, or alerts. Our engineering team is investigating and working to restore normal data flow.

  2. monitoring Oct 26, 2025, 02:04 AM UTC

    Services have been restored, and we are working to validate the health of your systems. While data ingestion has resumed, there is a temporary backlog of data still being processed. As systems catch up, you may see a surge in delayed alerts. This is expected behavior and does not indicate new or ongoing threats.

  3. resolved Oct 26, 2025, 02:38 AM UTC

    All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.

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