SentinelOne incident

[EU1] intermittent console log in errors

Resolved after 42 minutes, affecting Germany (EU1), on December 15, 2025.

resolved Dec 15, 2025, 11:21 PM UTC

All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.

Started
Dec 15, 2025, 10:38 PM UTC
Resolved
Dec 15, 2025, 11:21 PM UTC
Duration
42m
Detected by Pingoru
Dec 15, 2025, 10:38 PM UTC

Affected components

Germany (EU1)

Update timeline

  1. investigating Dec 15, 2025, 10:38 PM UTC

    We are aware of issues affecting customers ability to log into consoles in the EU1 region and are actively investigating the root cause. We apologize for the inconvenience and appreciate your patience as we work to resolve the issue.

  2. resolved Dec 15, 2025, 11:21 PM UTC

    All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.

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