Resolved after 1 hour 55 minutes, affecting USA (NA1) and USA (NA1) and 1 more, on January 20, 2026.
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
Affected components
Update timeline
- investigating Jan 20, 2026, 08:00 AM UTC
We are currently investigating the issue.
- identified Jan 20, 2026, 09:21 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 20, 2026, 09:31 AM UTC
A fix has been applied and we are closely monitoring system performance to ensure stability. We will continue to observe for any further issues and will keep you updated on progress.
- resolved Jan 20, 2026, 09:56 AM UTC
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
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