Sent incident
SMS - Delivery degradation for Auto Reply messages (Start, Stop, Help)
Resolved after 7 hours 36 minutes, affecting section-346684 (api.sent.dm), on August 28, 2026.
SMS delivery for Auto Reply messages (Start, Stop, Help) towards US Networks has fully recovered. This report is now resolved. Thank you for your patience while we worked through this.
Affected components
Update timeline
- investigating Aug 28, 2026, 11:03 PM UTC
We are currently observing SMS delivery degradation for Auto Reply messages (Start, Stop, Help) towards all US Networks. You may experience failures or delays for Outbound SMS sending Auto Reply messages towards US numbers. Our Engineering team is working to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact [email protected].
- resolved Aug 29, 2026, 06:39 AM UTC
SMS delivery for Auto Reply messages (Start, Stop, Help) towards US Networks has fully recovered. This report is now resolved. Thank you for your patience while we worked through this.
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