Sendspark incident

User Sign-Up Workflow Disruption

Resolved on February 12, 2025, affecting section-240856 (API v2).

resolved Feb 12, 2025, 06:07 AM UTC

Time Impacted: ~2 hours Level of Impact: Minor disruption for a limited group of users Summary: We encountered an issue in the user sign-up workflow that caused a temporary disruption. The issue was quickly identified and resolved. Resolution: Sign-up functionality has been fully restored, and users can now sign up without any interruptions. Next Steps: • We’re enhancing our monitoring and validation processes to ensure seamless user experiences moving forward. • Ongoing improvements will focus on further strengthening system reliability and early issue detection.

Started
Feb 12, 2025, 06:07 AM UTC
Resolved
Feb 12, 2025, 06:07 AM UTC
Duration
–
Detected by Pingoru
Feb 12, 2025, 06:07 AM UTC

Affected components

section-240856 (API v2)

Update timeline

  1. resolved Feb 12, 2025, 06:07 AM UTC

    Time Impacted: ~2 hours Level of Impact: Minor disruption for a limited group of users Summary: We encountered an issue in the user sign-up workflow that caused a temporary disruption. The issue was quickly identified and resolved. Resolution: Sign-up functionality has been fully restored, and users can now sign up without any interruptions. Next Steps: • We’re enhancing our monitoring and validation processes to ensure seamless user experiences moving forward. • Ongoing improvements will focus on further strengthening system reliability and early issue detection.

Your product runs on more than Sendspark

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →