Sendspark incident

Email Notification Issues

Resolved on March 27, 2025, affecting section-240856 (API v2).

resolved Mar 27, 2025, 06:00 PM UTC

We experienced an issue where some users did not receive expected email notifications related to video activity and invites. This occurred between 2:00 PM PT on March 26 and 12:30 PM PT on March 27. The issue has been resolved and all affected email notification are now functioning as expected.

Started
Mar 27, 2025, 06:00 PM UTC
Resolved
Mar 27, 2025, 06:00 PM UTC
Duration
–
Detected by Pingoru
Mar 27, 2025, 06:00 PM UTC

Affected components

section-240856 (API v2)

Update timeline

  1. resolved Mar 27, 2025, 06:00 PM UTC

    We experienced an issue where some users did not receive expected email notifications related to video activity and invites. This occurred between 2:00 PM PT on March 26 and 12:30 PM PT on March 27. The issue has been resolved and all affected email notification are now functioning as expected.

Your product runs on more than Sendspark

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →