Semperis incident

Degraded performance (North America region)

Resolved after 5 hours 4 minutes, affecting NA, on October 5, 2026.

identified Oct 05, 2026, 08:50 AM UTC

Since 06:20 UTC on October 5, some customers in the North America region may see intermittent errors in Lightning. Some pages may fail to load or briefly show an access error, and collection for some data sources may be delayed. We have identified the affected service and are working to restore it.

Started
Oct 05, 2026, 08:50 AM UTC
Resolved
Oct 05, 2026, 01:55 PM UTC
Duration
5h 4m
Detected by Pingoru
Oct 05, 2026, 08:50 AM UTC

Affected components

NA

Update timeline

  1. identified Oct 05, 2026, 08:50 AM UTC

    Since 06:20 UTC on October 5, some customers in the North America region may see intermittent errors in Lightning. Some pages may fail to load or briefly show an access error, and collection for some data sources may be delayed. We have identified the affected service and are working to restore it.

  2. resolved Oct 05, 2026, 01:55 PM UTC

    This incident has been resolved

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