Semgrep incident

Slow performance and intermittent errors in the Semgrep AppSec Platform

Resolved after 22 hours 56 minutes, affecting Login/SSO and Dashboard and 1 more, on May 12, 2026.

resolved May 13, 2026, 04:24 PM UTC

This issue has been resolved. We determined that the performance degradation had multiple contributing causes and will be working to address those issues.

Started
May 12, 2026, 05:27 PM UTC
Resolved
May 13, 2026, 04:24 PM UTC
Duration
22h 56m
Detected by Pingoru
May 12, 2026, 05:27 PM UTC

Affected components

Login/SSODashboardAPI

Update timeline

  1. investigating May 12, 2026, 05:27 PM UTC

    We are currently investigating a performance issue with the Semgrep AppSec Platform that started around 16:00 UTC (9:00 AM Pacific).

  2. investigating May 12, 2026, 05:51 PM UTC

    The performance of the platform is beginning to return to baseline. We are continuing to investigate what caused the issue.

  3. investigating May 12, 2026, 08:08 PM UTC

    We are continuing to investigate the issue. While overall performance has remained relatively stable since 10:30 Pacific, some reporting metrics and issue details may lag behind realtime.

  4. investigating May 12, 2026, 10:36 PM UTC

    Latency and errors have increased in the last hour. We are continuing to investigate the performance issues and apologize for the impact.

  5. investigating May 13, 2026, 12:01 AM UTC

    We have applied mitigations but are continuing to investigate the root cause of the issue. Platform performance may still lag at times and some reporting and issue status data may be stale.

  6. resolved May 13, 2026, 04:24 PM UTC

    This issue has been resolved. We determined that the performance degradation had multiple contributing causes and will be working to address those issues.

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