Resolved after 3 hours 51 minutes, affecting Login/SSO and Managed Scans, on April 20, 2026.
We've identified the cause of the backend issues. Some traffic has resumed but services are still degraded, and we're continuing to remediate.
Affected components
Login/SSOManaged Scans
Update timeline
- investigating Apr 20, 2026, 08:37 PM UTC
Some users are unable to log in, and some managed scans are failing to start. We're investigating both.
- identified Apr 20, 2026, 09:56 PM UTC
We've identified the cause of the backend issues. Some traffic has resumed but services are still degraded, and we're continuing to remediate.
- resolved Apr 21, 2026, 12:29 AM UTC
The problem is resolved and scans and logins are now processing normally.
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