Resolved after 11 hours 1 minute, affecting Spotlight processing and US Analytics Processing and 1 more, on March 13, 2024.
Incident has been resolved. Please contact support if you notice further slowness in processing.
Affected components
Spotlight processingUS Analytics ProcessingAU FrontendAU Analytics processing
Update timeline
- investigating Mar 13, 2024, 12:08 AM UTC
All documents sent into North American English or Australian English processing are being held.
- identified Mar 13, 2024, 01:53 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 13, 2024, 03:15 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 13, 2024, 10:47 AM UTC
We are continuing to monitor for any further issues.
- resolved Mar 13, 2024, 11:09 AM UTC
Incident has been resolved. Please contact support if you notice further slowness in processing.
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