Resolved after 1 hour 32 minutes, on December 3, 2024.
Error rates have subsided. We continue to monitor and continue to be in discussions with our auth provider.
Update timeline
- investigating Dec 03, 2024, 05:16 AM UTC
We are investigating an issue where API calls to generate a partner token are failing at higher rates than usual, or responding with increased latency.
- investigating Dec 03, 2024, 05:55 AM UTC
We are continuing to investigate this issue. We are in contact with our auth provider.
- monitoring Dec 03, 2024, 06:27 AM UTC
Error rates have subsided. We continue to monitor and continue to be in discussions with our auth provider.
- resolved Dec 03, 2024, 06:48 AM UTC
This incident has been resolved.
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