SecurityScorecard incident

Custom Scorecard Issue

Resolved after 10 hours 44 minutes, affecting Ratings Platform, on August 14, 2026.

identified Aug 14, 2026, 10:43 AM UTC

We are currently experiencing an issue causing findings to temporarily drop from Custom Scorecards, resulting in an unexpected score increase. Our engineering team is actively reprocessing the affected data to restore full functionality and accurate scores for custom scorecards. Standard scorecards are unaffected.

Started
Aug 14, 2026, 10:43 AM UTC
Resolved
Aug 14, 2026, 09:28 PM UTC
Duration
10h 44m
Detected by Pingoru
Aug 14, 2026, 10:43 AM UTC

Affected components

Ratings Platform

Update timeline

  1. identified Aug 14, 2026, 10:43 AM UTC

    We are currently experiencing an issue causing findings to temporarily drop from Custom Scorecards, resulting in an unexpected score increase. Our engineering team is actively reprocessing the affected data to restore full functionality and accurate scores for custom scorecards. Standard scorecards are unaffected.

  2. resolved Aug 14, 2026, 09:28 PM UTC

    This incident has been resolved.

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