Resolved after 10 hours 44 minutes, affecting Ratings Platform, on August 14, 2026.
We are currently experiencing an issue causing findings to temporarily drop from Custom Scorecards, resulting in an unexpected score increase. Our engineering team is actively reprocessing the affected data to restore full functionality and accurate scores for custom scorecards. Standard scorecards are unaffected.
Affected components
Update timeline
- identified Aug 14, 2026, 10:43 AM UTC
We are currently experiencing an issue causing findings to temporarily drop from Custom Scorecards, resulting in an unexpected score increase. Our engineering team is actively reprocessing the affected data to restore full functionality and accurate scores for custom scorecards. Standard scorecards are unaffected.
- resolved Aug 14, 2026, 09:28 PM UTC
This incident has been resolved.
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