SecurID incident

RSA ID Plus Service Incident (IN Region)

Resolved after 2 hours 30 minutes, affecting access-in Authentication Service, on October 2, 2026.

resolved Oct 02, 2026, 02:36 AM UTC

After monitoring the fix, SaaS Operations has determined that the incident affecting RSA ID Plus has been resolved. We will post a root cause analysis as soon as it is available.

Started
Oct 02, 2026, 12:05 AM UTC
Resolved
Oct 02, 2026, 02:36 AM UTC
Duration
2h 30m
Detected by Pingoru
Oct 02, 2026, 12:05 AM UTC

Affected components

access-in Authentication Service

Update timeline

  1. investigating Oct 02, 2026, 12:05 AM UTC

    We have detected an issue affecting RSA ID Plus. SaaS Operations is investigating the issue and will post updates as they become available.

  2. monitoring Oct 02, 2026, 12:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 02, 2026, 02:36 AM UTC

    After monitoring the fix, SaaS Operations has determined that the incident affecting RSA ID Plus has been resolved. We will post a root cause analysis as soon as it is available.

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