Secureworks incident

Detections page is down in Charlie

Resolved after 2 hours 21 minutes, on July 14, 2026.

resolved Jul 14, 2026, 09:31 PM UTC

All the systems are operational and the alert / detections backlog has been cleared.

Started
Jul 14, 2026, 07:10 PM UTC
Resolved
Jul 14, 2026, 09:31 PM UTC
Duration
2h 21m
Detected by Pingoru
Jul 14, 2026, 07:10 PM UTC

Update timeline

  1. investigating Jul 14, 2026, 07:10 PM UTC

    We have identified an issue on Detections page and are actively working on getting the services restored. Please note there will be a delay in triage

  2. identified Jul 14, 2026, 07:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 14, 2026, 07:27 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jul 14, 2026, 08:32 PM UTC

    A fix has been applied and we are monitoring the results.

  5. resolved Jul 14, 2026, 09:31 PM UTC

    All the systems are operational and the alert / detections backlog has been cleared.

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