Secureworks incident
Triage of certain Taegis MDR alerts may be delayed
Notice Vendor's status page →
Resolved after 3 hours 40 minutes, on May 27, 2026.
Triage backlog for a small subset of Taegis MDR customers is currently being worked through
Update timeline
- investigating May 27, 2026, 10:55 AM UTC
A small subset of Taegis MDR customers may have triage delayed, we are currently investigating the issue
- monitoring May 27, 2026, 11:15 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 27, 2026, 11:20 AM UTC
Triage backlog for a small subset of Taegis MDR customers is currently being worked through
- resolved May 27, 2026, 02:35 PM UTC
All delays have been resolved.
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