Resolved after 5 hours 55 minutes, on October 20, 2025.
We're also seeing delays in Red Cloak endpoint telemetry ingestion due to current AWS outage. Team will continue to monitor the situation.
Update timeline
- monitoring Oct 20, 2025, 05:25 PM UTC
Taegis SecOps working through a high backlog due to the AWS outage that's happening today. Expect delays with ZenDesk responses and other interactions with SOC.
- monitoring Oct 20, 2025, 06:22 PM UTC
We're also seeing delays in Red Cloak endpoint telemetry ingestion due to current AWS outage. Team will continue to monitor the situation.
- resolved Oct 20, 2025, 11:20 PM UTC
This incident has been resolved.
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