Secureworks incident
Data from Taegis NDR is delayed in all environments
Resolved after 1 hour 54 minutes, on November 21, 2025.
The engineering team has rolled back a faulty change that was causing NDR data processing to fail. Alerts were delayed, bu no NDR data was lost. The backlog has been processed, and all services are now operating normally.
Update timeline
- investigating Nov 21, 2025, 02:35 PM UTC
Engineering is investigating an issue where Taegis NDR data is delayed in all environments.
- identified Nov 21, 2025, 02:46 PM UTC
Engineering has identified the issue and is deploying a fix across all environments. Alerts on data originating from data originating from Taegis NDR are delayed.
- resolved Nov 21, 2025, 04:29 PM UTC
The engineering team has rolled back a faulty change that was causing NDR data processing to fail. Alerts were delayed, bu no NDR data was lost. The backlog has been processed, and all services are now operating normally.
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