Resolved after 45 minutes, affecting Payment Processing - Web (SecureFrame, DirectPost, SecureBill), on May 21, 2025.
A fix has been implemented and our team is monitoring the service. Customers should be able to transact as normal.
Affected components
Update timeline
- identified May 21, 2025, 06:16 AM UTC
SecurePay Direct Post is currently affected by a degradation. Some end users may receive an "invalid request" message after attempting to submit a payment, and the transaction will not be processed. Our team is working to resolve the issue.
- monitoring May 21, 2025, 06:41 AM UTC
A fix has been implemented and our team is monitoring the service. Customers should be able to transact as normal.
- resolved May 21, 2025, 07:01 AM UTC
After a period of monitoring, we have confirmed that the issue is resolved.
Your product runs on more than SecurePay Australia
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services