Resolved after 2 hours 47 minutes, affecting Online and Text to Give and 1 more, on November 3, 2024.
This incident has been resolved and all services are back to normal operations. Our team will continue to monitor throughout the day to ensure services remain online.
Affected components
Update timeline
- investigating Nov 03, 2024, 06:28 PM UTC
We are currently investigating an issue where some SecureGive software users are experiencing slowness and temporary outages while giving. Our development team is actively looking into this and working towards a resolution.
- resolved Nov 03, 2024, 07:32 PM UTC
This incident has been resolved and all services are back to normal operations. Our team will continue to monitor throughout the day to ensure services remain online.
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