Secured Signing incident

[NZ Region] Integration User Connection

Resolved after 4 hours 42 minutes, affecting Secured Signing Website NZ Region, on September 22, 2025.

monitoring Sep 23, 2025, 03:43 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 22, 2025, 11:16 PM UTC
Resolved
Sep 23, 2025, 03:59 AM UTC
Duration
4h 42m
Detected by Pingoru
Sep 22, 2025, 11:16 PM UTC

Affected components

Secured Signing Website NZ Region

Update timeline

  1. investigating Sep 22, 2025, 11:16 PM UTC

    We are currently investigating an issue affecting some integrations like JobAdder, Bullhorn, Sharepoint and others, in New Zealand Region Only. This is related to Integration User Connection.

  2. identified Sep 22, 2025, 11:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 23, 2025, 01:55 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Sep 23, 2025, 02:55 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Sep 23, 2025, 03:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Sep 23, 2025, 03:59 AM UTC

    This incident has been resolved.

Your product runs on more than Secured Signing

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →