Resolved after 2 hours 6 minutes, affecting SIP Trunking for Microsoft Teams and Australia and 1 more, on November 15, 2024.
Post restoration monitoring has confirmed that the issue has been successfully resolved and services stabilised.
Affected components
Update timeline
- investigating Nov 15, 2024, 05:16 AM UTC
Our team are currently investigating call failures across some services
- investigating Nov 15, 2024, 05:27 AM UTC
Our team have identified the issue which is under further investigation.
- investigating Nov 15, 2024, 05:55 AM UTC
Our Engineers are still investigating further and working to implement a fix. A further update will be provided once this has been confirmed.
- identified Nov 15, 2024, 06:24 AM UTC
Our Engineers are currently finalising a fix in order to ensure services are stabilised. Further update will be provided once we have confirmation.
- monitoring Nov 15, 2024, 06:31 AM UTC
Services have now stablised and the team are currently monitoring for any further issues.
- resolved Nov 15, 2024, 07:23 AM UTC
Post restoration monitoring has confirmed that the issue has been successfully resolved and services stabilised.
Your product runs on more than SecureCo
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services