Resolved after 51 minutes, affecting Hosted Payments Page and Production Payments API, on April 6, 2025.
Services have resumed and transactions are now being observed since 8:37am (AEST). The team currently monitoring services.
Affected components
Hosted Payments PageProduction Payments API
Update timeline
- investigating Apr 06, 2025, 10:18 PM UTC
We are are currently investigating issues relating to our payment services.
- identified Apr 06, 2025, 10:33 PM UTC
The team have identified the cause of the issue and are currently remediating. Payment services should resume shortly.
- monitoring Apr 06, 2025, 10:53 PM UTC
Services have resumed and transactions are now being observed since 8:37am (AEST). The team currently monitoring services.
- resolved Apr 06, 2025, 11:09 PM UTC
This incident has been resolved.
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