SecureCo incident

Hosted Payments Page - Intermittent Capture Issues

Resolved after 2 hours 57 minutes, affecting Hosted Payments Page, on July 30, 2025.

monitoring Jul 30, 2025, 03:55 AM UTC

Fixes have been implemented and services have returned to normal operation. We will monitor for the next 60 minutes to confirm.

Started: Jul 30, 2025, 02:19 AM UTC
Resolved: Jul 30, 2025, 05:16 AM UTC
Duration: 2h 57m
Detected by Pingoru: Jul 30, 2025, 02:19 AM UTC

Affected components

Hosted Payments Page

Update timeline

investigating Jul 30, 2025, 02:19 AM UTC

We are currently investigating a potential issue with our Hosted Payments Page This may impact some payment captures via the HPP
identified Jul 30, 2025, 02:58 AM UTC

We have identified the issue and are currently implementing a fix.
monitoring Jul 30, 2025, 03:55 AM UTC

Fixes have been implemented and services have returned to normal operation. We will monitor for the next 60 minutes to confirm.
resolved Jul 30, 2025, 05:16 AM UTC

Issue has been resolved, all services have returned to normal.

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