SecureCo incident

Payment IVR - Unable to get into Secure Mode

Critical Vendor's status page →

Resolved after 37 minutes, affecting Payment IVR, on August 4, 2025.

investigating Aug 04, 2025, 12:02 AM UTC

We are currently investigating an issue with completing payments using Payment IVR

Started
Aug 04, 2025, 12:02 AM UTC
Resolved
Aug 04, 2025, 12:40 AM UTC
Duration
37m
Detected by Pingoru
Aug 04, 2025, 12:02 AM UTC

Affected components

Payment IVR

Update timeline

  1. investigating Aug 04, 2025, 12:02 AM UTC

    We are currently investigating an issue with completing payments using Payment IVR

  2. resolved Aug 04, 2025, 12:40 AM UTC

    This incident has been resolved now

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