SecureCo incident
Call quality issues for Payments services in Australia
Notice Vendor's status page →
Resolved after 14 hours 14 minutes, on September 8, 2025.
A fix has been applied and we are monitoring the results
Update timeline
- investigating Sep 08, 2025, 08:29 AM UTC
We are currently investigating voice call quality issues experienced by customers connecting to the Payments service in Australia
- identified Sep 08, 2025, 09:03 AM UTC
The issue has been identified and fix is being deployed
- monitoring Sep 08, 2025, 09:07 AM UTC
A fix has been applied and we are monitoring the results
- resolved Sep 08, 2025, 10:43 PM UTC
This incident has been resolved.
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