Resolved after 5 hours 6 minutes, affecting Prime Platform and GateManager 01 and 1 more, on June 8, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jun 08, 2026, 07:34 AM UTC
We are currently experiencing technical difficulties at one of our data centers. As a result, several GateManagers are intermittently stopping or failing to respond. Current Status: Issue: GateManagers dropping connection or responding only briefly. Action: Our technical team is actively investigating the root cause. Next Step: We will provide an update as soon as we have more information. We apologize for any inconvenience caused.
- investigating Jun 08, 2026, 10:03 AM UTC
We are continuing to investigate this issue.
- identified Jun 08, 2026, 10:50 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 08, 2026, 12:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 08, 2026, 12:40 PM UTC
This incident has been resolved.
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