Resolved after 42 minutes, affecting GateManager 00 and Prime Platform and 1 more, on October 20, 2025.
We are continuing to work on a fix for this issue.
Affected components
GateManager 00Prime PlatformGateManager 01GateManager 02GateManager 03GateManager 04GateManager 06GateManager 08GateManager 10GateManager 11
Update timeline
- identified Oct 20, 2025, 08:44 AM UTC
Due to an external provider issue. Secomea GateManagers might not be able to be connected to. The problems appear to be related to an issue at Amazon Web Services (AWS), which offers infrastructure that underpins much of the modern internet.
- identified Oct 20, 2025, 09:03 AM UTC
We are continuing to work on a fix for this issue.
- resolved Oct 20, 2025, 09:27 AM UTC
This incident has been resolved.
Your product runs on more than Secomea
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services