Secomea incident

Prime unavailable

Resolved after 3 days 1 hour, affecting Prime Platform, on December 22, 2025.

monitoring Dec 22, 2025, 08:54 AM UTC

The issue has been resolved, we are currently monitoring the issue to ensure optimal performance

Started
Dec 22, 2025, 08:23 AM UTC
Resolved
Dec 25, 2025, 10:04 AM UTC
Duration
3d 1h
Detected by Pingoru
Dec 22, 2025, 08:23 AM UTC

Affected components

Prime Platform

Update timeline

  1. investigating Dec 22, 2025, 08:23 AM UTC

    The Prime platform is currently unavailable, we are investigating the issue.

  2. monitoring Dec 22, 2025, 08:54 AM UTC

    The issue has been resolved, we are currently monitoring the issue to ensure optimal performance

  3. resolved Dec 25, 2025, 10:04 AM UTC

    This incident has been resolved.

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