Secomea incident

Prime issues - Slow and unstable connection

Resolved after 1 hour 52 minutes, affecting Prime Platform, on February 24, 2026.

monitoring Feb 24, 2026, 02:07 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 24, 2026, 01:27 PM UTC
Resolved
Feb 24, 2026, 03:19 PM UTC
Duration
1h 52m
Detected by Pingoru
Feb 24, 2026, 01:27 PM UTC

Affected components

Prime Platform

Update timeline

  1. investigating Feb 24, 2026, 01:27 PM UTC

    We are currently investigating this issue and trying to resolving the issue.

  2. identified Feb 24, 2026, 02:05 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 24, 2026, 02:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 24, 2026, 03:19 PM UTC

    The issue is now resolved and all systems should be operational.

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