Secomea incident

Secomea Prime

Resolved after 5 hours 41 minutes, affecting Prime Platform, on September 16, 2026.

monitoring Sep 16, 2026, 07:31 AM UTC

A fix has been implemented, and data processing is now catching up. You may still experience minor delays in displayed data while the remaining backlog is cleared. Our team is actively monitoring system performance to ensure full stability. We apologize for any inconvenience. Best, Secomea Team.

Started
Sep 16, 2026, 04:56 AM UTC
Resolved
Sep 16, 2026, 10:38 AM UTC
Duration
5h 41m
Detected by Pingoru
Sep 16, 2026, 04:56 AM UTC

Affected components

Prime Platform

Update timeline

  1. investigating Sep 16, 2026, 04:56 AM UTC

    We are currently experiencing a delay in the displayed data within Prime. Our engineering team is actively investigating the issue to restore normal data flow as quickly as possible. We will provide further updates here as soon as more information becomes available. We apologize for any inconvenience. Best, Secomea Team.

  2. monitoring Sep 16, 2026, 07:31 AM UTC

    A fix has been implemented, and data processing is now catching up. You may still experience minor delays in displayed data while the remaining backlog is cleared. Our team is actively monitoring system performance to ensure full stability. We apologize for any inconvenience. Best, Secomea Team.

  3. resolved Sep 16, 2026, 10:38 AM UTC

    This incident has been resolved.

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